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What is a whistleblower reporting channel?
The whistleblower notification channel, i.e. the violation notification system, enables employees and other related parties to report violations confidentially and securely. In addition to the legal duty, such a solution is important for organizations to help detect and prevent fraud, harassment, and other illegal and unethical activities.
REMEMBER! An unnoticed violation can lead to irreversible damage to the company's reputation
For the companyTo schoolTo the municipality
At Trustif, we don't want to be mere mediators of complaints and concerns. We also want to offer our customers a helping hand in solving the situations that have arisen, which is why we are also qualified to advise you on accounting and legal issues. Our good cooperation partners are recognized lawyers and accountants who are not afraid of challenges and also more complicated situations.
In doing so, we value discretion - all company data and collected information are between the customer and the service provider, and it is disclosed to third parties only with the written consent of the customer.
Reporting-channel data is hosted in an ISO 27001-certified environment.
Give pupils a confidential way to speak up
With Trustif, pupils can raise problems confidentially, which makes it easier for schools to find solutions.
Information channel for schools:
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Protect your school's reputation
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Reduce bullying
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Make your school safer and ensure the common well-being of the school family
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Collect student feedback on the organization of school life and study
Use the anonymous channel for development purposes as well. Give students and teachers the opportunity to give constructive or positive feedback on the organization of the study!
Trustif allows schools two separate communication channels: Keep your students, but don't forget the teachers and the rest of the staff too!
Use the feedback you receive to make your school a better and safer place!
According to the Act on the Protection of Whistleblowers from Violations of European Union Law at Work (TÓRTKS), which entered into force on 01.09.2024, an external notification channel must be created. In addition to commercial enterprises, the obligation to set up a notification channel also applies to the authorities of a local government unit and its managed institutions with 50 or more employees, or to a local government unit with 10,000 or more inhabitants.
What are the legal obligations of municipalities:
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At least one secure and confidential reporting channel must be established, which must allow individuals to report violations in writing and/or verbally, e.g. via e-mail or online platform
The Trustif notification channel solution makes it possible to create a breach notification channel for both municipality employees and municipality residents!
For the municipality, the channel can mean much more than just notification of violations. Community feedback makes it possible to implement significantly more transparent and effective local government management.
Remember that the notification channel allows both anonymous and named notification options.
How it works
Register without worry
Register your institution and show your employees/students how to submit notifications.
Get notifications
Staff/students can report concerns and issues.
Find a solution
Get the information you need to provide assistance.
Why set up a notification channel?
Reputation damage
Reputational damage caused by an employee or partner can be irreversible. Reputational damage affects cooperation with both existing and potential customers.
Financial loss
The financial loss caused by an employee or partner can be significant. Financial loss can affect both the company's liquidity and sustainability, jeopardizing the ability to cooperate with both existing and future partners.
Employee welfare
Neglecting employee well-being can have a long-term negative impact on the company's performance. Dissatisfied employees affect both team productivity and organizational image, reducing attractiveness to both existing and potential talent.
Legal obligation[Link]
By law, companies employing more than 50 people are obliged to create and provide a whistle-blowing channel for their employees. This requirement stems from the Whistleblower Protection Act, which aims to ensure that employees can safely report potential wrongdoing without fear of retaliation. The lack of such a channel can lead to legal consequences and affect the company's reputation.
Does the whistleblowing channel save money?
The following is an illustrative scenario, not a promise of a guaranteed saving.
All data is protected and encrypted
Our software runs on separate servers and is independent of the customer's IT.
The communication channel is protected using industry-leading standards and methods.
The service complies with the GDPR and the EU Breach Notification Directive. We are constantly monitoring industry standards and cybersecurity innovations so that we can ensure a secure communication and platform experience.
Encryption
All data is encrypted using Advanced Encryption Standard (AES256).
Data location
All data is stored in the EU using Google Cloud Platform.
SSO support and 2FA
SSO via Microsoft Azure and Google Workspace. Two-factor authentication support.
Backups
Daily backups.
A complete solution,
that covers all your needs
User management
Users, user groups and license management.
Reports
Report on KPI indicators and notifications.
Ensuring anonymity
We remove all identifying information from attachments.
Communication
Two-way anonymous communication and case management.
Language versions
Our system supports notification in more than 30 languages.
Activity log
Actions in the system are saved as logs.
Managing Notifications
Categorizing notifications and assigning statuses.
SSO tugi yes MFA
Microsoft Azure and Google Workspace. Supports two-factor authentication.
| Functions | Basic | Premium | Enterprise |
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| Compliance with the EU directive |  |
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| Compliance with ISO 37002:2021 | |
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| Compliance with GDPR requirements | |
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| Data storage on EU servers | |
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| MFA/SSO | |
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| Automatic activity log in the system | |
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| Categorization and management of notifications | |
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| Anonymous document attachment | |
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| System setup and QR code | |
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| Data hosted in an ISO 27001-certified environment | |
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| Fully encrypted information flow | |
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| Technical support | |
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| Deadline reminders in the system |  |
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| Third party involvement | |
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| Notification statistics | |
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| Companybranding | |
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| Customizable notification form | |
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| Customizable guide/introduction | |
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| Number of system administrators | 1 | 5 | Unlimited |
| Multiple separate communication channels | |
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| Custom invoices | |
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| Communication channel for more than 250 employees | |
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| ADDITIONAL SERVICES: legal assistance, cyber security, etc | |
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Frequently Asked Questions
Get advice on the requirements applied to your organization!
We believe that an informed manager makes better decisions for his company. Our goal is to help bring information closer to you.
+372 5346 6394
info@trustif.ee